Katoen Natie: Railcar Management Automation (RYMS)
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Lead UX/UI Designer | Lumenalta (Clevertech) | 24 months
Team: Project Manager + 5 Engineers + 2 ML Specialists + Operations
Challenge
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Manual, paper-based petrochemical waste processing operations with field
personnel using clipboards and radio communication, creating operational
inefficiencies, safety risks, information loss, and compliance
documentation difficulties in a hazardous materials industry.
Research
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• Field observations shadowing operators across shifts
• Stakeholder interviews with personnel, managers, safety officers
• End-to-end process mapping of railcar workflows
• Technical constraint analysis & safety protocol reviews
Key Finding: Field personnel needed hands-free, weather-resistant
interfaces for outdoor industrial environments.
Solution
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A dual-platform solution transforming paper-based operations into a
fully digital workflow coordinating railcars, machinery, silos, and
human resources across complex industrial environments.
Mobile App (Field Operations)
• High-contrast outdoor-visible interface
• Simplified gloved touch interactions
• Real-time equipment status updates
• Integrated safety checklists
• Offline synchronization capability
Desktop Platform (Management)
• Facility-wide operations dashboard
• Advanced scheduling and resource allocation
• Detailed analytics and reporting
• Compliance tracking integration
• Multi-facility oversight
Tools
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Figma, Excel, Material Design, Storybook.js
Results
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90% reduction in data entry errors
• Digitized operations handling 500+ railcars daily — replacing clipboards and radios
• Enhanced safety compliance with integrated monitoring
• Improved turnaround times through automated scheduling and coordination
• Established audit trails for regulatory compliance
View full case study: juanmnl.com/projects/ktn-ryms